FAQs

What products do you sell?

We specialize in high-quality hangers designed to meet your organizational needs. Our hangers are durable, practical, and stylish.

Where do you ship?

We currently ship exclusively within the United States.

What payment methods do you accept?

We accept payments securely through PayPal.

How much does shipping cost?

We offer a flat-rate shipping fee of $2.99 for all orders.

How long does it take to process my order?

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

How long will it take for my order to arrive?

Standard shipping within the United States usually takes 5-7 business days.

Can I track my order?

Yes, once your order has shipped, you will receive an email notification with tracking information.

What is your return policy?

We accept returns within 30 days of receipt. Items must be unused, in original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer.

How do I initiate a return?

To initiate a return, contact us at support@mimmusk.shop with your order details and reason for return. We will provide further instructions.

What should I do if my order is damaged or incorrect?

If your order is damaged or incorrect, please contact us immediately at support@mimmusk.shop. Include your order number and photos of the issue so we can resolve it promptly.

Do you offer exchanges?

We only offer exchanges for defective or damaged items. Contact us at support@mimmusk.shop to arrange an exchange.

Can I cancel my order?

Orders can be canceled before they are shipped. Contact us as soon as possible at support@mimmusk.shop to request a cancellation.

What should I do if my package is lost or stolen?

Mimmusk is not responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure. For further assistance, contact us at support@mimmusk.shop.

How do you handle my personal information?

We take your privacy seriously. Please refer to our Privacy Policy for detailed information on how we handle and protect your personal data.

How can I contact customer support?

You can reach our customer support team at support@mimmusk.shop. We are happy to assist with any questions or concerns.