Our Location

304 North Cardinal St.
Dorchester Center, MA 02124

Refund and Returns Policy

Overview

Customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 days to initiate a return from the date you received your item.

To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Proof of purchase is required for all returns.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, a refund will be processed to your original method of payment.

Refunds may take 5-7 business days to reflect in your account, depending on your payment provider.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@mimmusk.shop with details and proof of damage.

Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or defective item).

We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost during return shipping.

Non-Returnable Items

Items marked as final sale.

Gift cards.

Contact Information

For questions about refunds and returns, contact us at:

  • Support 24/7-
  • Store Name: mimmusk
  • Store Phone: +1 845-571-5326
  • Store Email: support@mimmusk.shop
  • Store Address: 3726 Albany Post Road Apt C3, Hyde Park, NY 12538, USA